Frequently Asked Questions

Where will tutoring classes take place?

Virtual Sessions (only). Links and passwords will be sent to the email address on file 2-24 hours before the scheduled class.

How often and how long are the virtual classes?

All students enrolled in the Harmonious Teachings Program are required to participate a minimum of 2 days per week for a total of two hours. 

What are the rates of your services?

Rates may vary depending on the student’s needs, program tier, and length of time invested in the program.

How will the students be grouped? (Tutoring)

All students will work 1 to 1 until they are group with a peer with similar academic needs. The small group will consist of 2-4 students.

Is there a cancellation policy?

All cancellations due to illness or an emergency should be reported as soon as possible and will not result in a cancellation fee if proof is provided. 

Make up sessions will be allowed if cancellations are reported in a timely manner.

Sessions cancelled at least 24 hours before the scheduled start time results in no cancellation fee. 

Sessions cancelled more than 1 hour, but less than 24 hours before the scheduled start time will be charged 50% of the full sesson. 

Sessions cancelled less than 1 hour before scheduled start time or no shows will be charged for the full esson. 

Can I add days to my child’s program tier?

If a parent(s) or guardian(s) would like to add additional days per week; they will be allowed to purchase up to 6 additional sessions at a discounted rate.

Is there a refund policy?

Refunds will only be honored due to life changing events, or if a student has met his or her goals and no longer need support from our program.

What are the minimum system requirements

To ensure that you have the best experience possible with T.O.E.S, we recommend using a laptop or desktop with a webcam and the following browser specifications.

Please note that some aspects of T.O.E.S may not work if your browser does not meet these minimum requirements:

Desktop
Chrome 40 or later
Firefox 35 or later
Edge 12 or later (requires Windows 10 or later)
Internet Explorer 11 (requires Windows 7 or later)
Safari 8 or later (requires OS X Yosemite or later)

Mobile Devices
Android Browser 5 or later
Safari (requires iOS 8 or later)
Chrome 40 or later (requires iOS 8 or Android 4.1 or later)
Firefox 35 or later (requires Android 2.2 or later)
Firefox 2.0 or later (requires iOS 8.2 or later)

How will I know if my child is making progress?

Each student will have a individual goals set and a specialized curriculum created. The data collection during each class, over time will indicate progress. A brief summary of each class will be emailed to you within 24 hours of each class session.

What type of students benefit from the Harmonious Teachings Program?

The Harmonious Teachings Program is the best choice for the student if any of these can be said:

You have a K – 3rd grade student performing below grade level.

Your student may have an IEP or 504 plan and mild behaviors. 

Your K – 3rd grade student is on track but wants to get ahead or avoid regression.

Your student is easily frustrated and unmotivated.

Your student often procrastinate, or make excuses to avoid their school work.

The student make simple mistakes with basic math problems.

The student is not fluent with addition, subtraction, multiplication, or division.

Your student wants to do everything in his or her head, which makes it difficult to help them.

Your student is inconsistent with his or her answers depending on the day.

Your student will not allow you to explain how to correct their mistakes.

Your student seems to be confused often and you need HELP…

What are your tutors qualifications?

All of our tutors enjoy working with students, have experience working with kids and some have varying levels of teaching experience in the classroom. They are all trained to implement best practice teaching methods and observed weekly by the administration.

What safety measures do you offer?

Virtual classes in the comfort of your own home offer the safest learning experiences possible due to the Covid-19 pandemic.

We ask that parents remain close in distance of your child during a tutoring session. Also, all tutors undergo background checks for good measure prior to being hired. And each session is recorded and stored for 3 months as evidence to protect both our tutors and your child. You will also have a unique password to login to the Zoom platform.

What sets the Harmonious Teachings Program apart from the rest?

The Harmonious Teachings Program will create a specialized curriculum that meets the students’ needs and goals established, while including research-based methods and resources that can’t be purchased anywhere else. 

Students will receive B.R.E.A.KS when needed to avoid burnout and frustration. These are preferred, fun and educational breaks designed to relax the mind and help reset for further learning. Students will also have an opportunity to receive T.O.E.S Perks, which will be a host of rewards for accomplishing their goals.

We also offer a reasonably flexible schedule so that you can commit to morning, afternoon, or evening hours depending on your needs.

The convenience of tutoring online means that you don’t have to drive anywhere and wait, miss instruction during vacations, and you still benefit from a private tutor.

And you also get to work in a small group with same age peers, which can be tons of fun, improve social skills, and a great way to challenge or show off what you know in a comfortable environment. During this time the students will also learn diversity and respect for others.

Let’s not forget the learning environment will be off the chain! And students will be so excited to come to class, they won’t even stress about learning.

Plus all of the students will get to work in a small group with the Founder of Transformational Outlook Educational Services. We firmly believe that a strong and caring team of instructors who are willing to do whatever it takes to understand the students’ needs is an essential element of building up a students confidence and motivation as a whole.